Frequently Asked Questions

What does DVRC do? 

DVRC provides many services to clients and the community.

Where are you located?

Because of the nature of the services we provide, we keep the location of our counseling and shelter services confidential from the public. Please visit the webpage of the service you are interested in or contact us directly for more information.

How much does it cost come to DVRC? 

We are proud to offer all of our services free of charge

What is Domestic Violence? 

Domestic Violence is a complex and widespread problem that can look different depending on the situation. We define Domestic Violence (DV) as a pattern of abusive behavior (physical, emotional, mental, sexual, financial, social, spiritual, etc.) through which one person maintains power and control over another person. DV can happen between intimate partners, parents and children, and other family relationships. For more information about what DV is and how to recognize it, visit our DV Facts & Stats page.

How do I get help if I'm in a dangerous situation? 

If you are in immediate danger, call the police. If you are in crisis and need support and advice, you can call our 24-hour crisis line at 503-469-8620. If you are living in a violent and abusive situation and need support figuring out how to protect yourself (and/or your children and pets), call our office at 503-640-5352 (or call our crisis line after hours) and ask to speak to someone about safety planning and resources.

Are you able to offer financial assistance to clients?

Unfortunately we are not able to offer financial help to clients, but we can and will work with each client to help them connect with the resources they need through referrals to outside agencies.

Do you offer childcare?

We do not offer childcare. Because of legal, safety, and space restrictions we are unable to offer childcare to our clients. We understand that childcare can be a significant obstacle to accessing our services for many of our clients, and we will do our best to work with clients' scheduling needs and refer them to resources that may be able to provide assistance with childcare.

Who will know if I come to DVRC for services? 

All of our services are completely confidential. We will not share your information (or the fact that you have come to us for services) with anyone unless you have provided us with explicit written permission or we are legally obligated to do so. 

How can I help?

We love this question! We have many opportunities for individuals interested in helping us to do what we do. You can donate financially online (or in person, over the phone, by mail), donate items from the shelter needs list, volunteer with us, or apply for an internship if you are a graduate student in counseling or a related field.

Please feel free to call our main office at 503-640-5352 or email us if you have any other questions.